<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=2505919233049685&amp;ev=PageView&amp;noscript=1">

Signs It's Time to Fire Your Lawn Care Company (Plus, How to Start a New Plan Mid-Season)

8 MINUTE READ

Maybe you’ve been unhappy with your lawn care service for a while, but something suddenly pushed you over the edge. A person can only take so much.

Is it all the weeds in your lawn? Or the company won’t call you back? They made a bunch of promises they never kept?

Jump to Section

You deserve better. It’s time to let go and hire a lawn care company that treats you right. Also, have some ice cream. It helps with all breakups.

What are the signs of bad lawn care? You’re not seeing results. They don’t communicate with you. They don’t show up. You’re not getting the services you paid for in your contract. Your lawn is still full of weeds, months after they started.

If all this is putting you in a bad mood, keep reading to learn more about hiring a lawn service.

First, What Are the Signs of Bad Lawn Care?

A few offenses top the list:

1. You're Not Seeing Results

You had such high hopes for your Eau Claire lawn care service. A greener, healthier lawn. Fewer weeds. A lawn that wouldn’t embarrass you when your friends came over.

When you don’t see results, it’s frustrating—time for a new lawn care company.

But be fair about it. It takes time to see the results of your lawn care service’s work. Lawn care problems aren’t solved overnight.

CC-brown grass in winter

For instance, it often takes 10 days or longer for products to kill weeds.
If your lawn needs help, give it three to four months before you notice it’s greener, has fewer weeds, and just looks better.

Remember, your lawn care habits play a big part, too, including proper mowing and watering.

All in all, it could take anywhere from a few months to a couple of years to achieve the desired look of your lawn.

So, give your Eau Claire lawn care service a fair chance before you cancel over this one.

2. Their Communication Stinks

It’s not that hard to pick up the phone. Or call somebody back.

So when you can’t reach anybody at your Eau Claire lawn care company, it drives you crazy.

Also, is it too much trouble to let you know when they’re coming over? It shouldn’t be.

Read Our Guide to Lawn Care in Minnesota & Wisconsin

It’s just common courtesy to let somebody know before you come to their house. But lawn care services often don’t. You don’t know when they will arrive.

Then, boom, they’re there, before you’ve had a chance to round up the kids from the swing set or shoo the dogs inside.

Bad communication is annoying—time to change your Eau Claire lawn care service.

3. The Lawn Care Company Doesn't Show Up

This is the worst.

You’re waiting for your lawn care service to show up. (Insert sound of fingers tapping on the table.) And waiting. And waiting.

Ugh! They never showed. And you have much better things to do than stare out the window and hope.

It’s hard to believe, right? But it happens more often than you think.

RainMaster lawn care irrigation service area

What to do if your lawn care company doesn’t show up? Give them a chance to explain. Things happen. But if this frustration becomes a habit, it’s time to hire a new Eau Claire lawn care company.

4. They Don’t Seem to Know What They’re Doing

You expect your lawn care company to be experts in lawn care. It only makes sense, right?

When’s the best time to seed? Are you watering enough? How can you prevent weeds? Do you need aeration? What causes those ugly brown spots?

You deserve answers and helpful information to keep your lawn looking great.

Hire a lawn care service with trained, experienced pros on board who know the answers.

5. You Never Know Exactly What They Just Did

Your lawn service was there. Did they fertilize? Kill weeds? Check for grubs?

Who knows? You’re in the dark, unless they tell you. And they should. Expect clear communication so you know you’re getting all the services on time, as they promised.

How to Cancel Lawn Care Service

Your lawn care problems are really getting you down. It’s time to break up: Now what?

Here’s your handy three-step break-up guide:

1. Give Them a Chance to Make Things Right

Before you fire your Eau Claire lawn care company, give them a chance to make things right.

Pick up the phone and have an actual conversation. (Hopefully, someone will answer.) Maybe there’s a reasonable explanation for the lawn care problems that bug you. Get to the root of the problem before you jump ship.

2. Get Confirmation When You Cancel Your Lawn Care Service

You can have a new Eau Claire lawn care company on standby, but don’t officially switch to another lawn care service before you cancel your current service, and have proof of the cancellation.

Your current company may still appear, even after you cancel. Or they might not refund your money.

lawn team aeration 277-1

You don’t want two invoices.

Obtain written confirmation that you’ve canceled to prevent further charges.

3. Switch to a New Eau Claire Lawn Care Service

This time, make sure your new company won’t let you down.

The first thing they should ask you is, 'Why were you dissatisfied with your last company?'

If they don’t ask about the lawn care problems that upset you, how will you know they’ll fix them?

How to Choose the Best Lawn Care Company?

You want to get it right this time. Keep a few key things in mind as you get ready to hire a lawn service:

Ask About Their Plan to Get Results — Not Just the Number of Visits

Don’t get caught up in the number of visits your Eau Claire lawn care service offers. That’s not what matters.

At RainMaster, we care about the quality of visits to your lawn. We assess your lawn, then create a comprehensive, results-driven program that will help you achieve a healthy, beautiful lawn with fewer weeds.

Check Out Our Essential Guide to Lawn Aeration & Overseeding

You choose from three different levels of lawn care programs, based on the results you’d like, and your budget.

Whatever level you choose, your lawn will get granular fertilizer, which is more expensive than the liquid counterparts many of our competitors use.

Liquid is more common in lawn care services, but our granular fertilizer breaks down slowly, giving you consistent benefits from fertilization.

Look for a Skilled, Experienced Team

Many people who work at lawn care services are seasonal, but we hire our team members on a full-time, year-round basis. Then, we invest in them, providing training and education.

During the off-season, our team takes classes, earns certifications, and participates in webinars with lawn care professionals from around the world.

Kevins lawn 6 - edit

That means having access to a wealth of knowledge about how to improve your lawn, from the latest information about lawn care problems, such as diseases and pests, to eco-friendly practices, new products, and industry innovations.

You’ll see the results of all this in your healthy lawn.

Make Sure You Can Communicate with Them

Lack of communication is a significant source of frustration for homeowners. You need to be able to reach your lawn care company, and you should expect regular communication from them as well.

You can ask to talk to any of us, including the lawn care specialist who services your lawn. Many of our clients have their lawn specialist’s mobile number.

Most of our technicians have been with our company for years and have actually developed friendships with the customers they serve.

Get a Detailed, Comprehensive Contract

When you’re hiring an Eau Claire lawn care company, you want reliability, a detailed plan for getting results, and solid, dependable communication from skilled and experienced experts.

Get all of this in writing, in a comprehensive lawn care contract that doesn’t leave any unanswered questions. A clear, detailed contract prevents a lot of frustration and hassle when hiring a lawn care service.

Little Details Are a Big Deal

The little details can make a big difference, right?

RainMaster technicians physically call you on the phone after we’re done on your property to tell you what we just did.

Just a quick phone call. But it’s rare in our industry. And it keeps you in the know.

When RainMaster technicians show up to aerate and overseed your lawn, you won't need to worry about changing your irrigation controller to adjust watering for new seed.

lawn team grass seed

If we have access to the controller, we’ll take care of that for you.

With the highest-level aeration services, we'll flag your sprinkler heads so we don’t hit them. Then, we’ll adjust your irrigation controller to accommodate the different watering schedule the new seed requires. No charge.

You should expect the best. You should get what you pay for. You should be able to communicate with your lawn care service. You should get your questions answered.

They should make things easy.

Get the Lawn Care Service You Deserve with RainMaster

Breaking up is no fun. The good part? Starting a new relationship with a company that gets you. 

You deserve:

An Eau Claire lawn care company you can trust to show up, deliver the services you paid for, and communicate with you about what they just did for your lawn.

lawn team aerial - LARGER IMAGE 2

Skilled and conscientious technicians who know how to make your lawn vibrant and healthy, take care of those pesky weeds, and answer all of your lawn care questions.

A hassle-free experience that makes life easier, not adds stress.
Hire an Eau Claire, WI lawn care service you can trust to show up, deliver great results, and remove stress and worry from your life.

Are you ready to relax, know your lawn is in expert hands, and enjoy a new lawn care relationship? Request a quote today! We’ll review your lawn care options together so you can make a great choice.

Request a Quote

Topics: Lawn Care

Ready to rediscover and enjoy your yard?

Request a Quote